formular

We care for our customer needs. This is why we appreciate any feedback from you about our Distributors

Country*

Heidolph Distributor*

1. Sales

Was your initial product request responded to in 24 hrs?

How satisfied are you with the support by phone?

How satisfied are you with the personal support?

Are you getting your product and application questions answered within 24 hours?

Was a product demonstration unit offered to you?

Please specify your purchase delivery lead time.

2. Technical Service

What was the lead time on your repaired unit?

Did you receive a loaner unit?

How satisfied have you been with the technical service support?

3. Comments

Text

4. General Opinion

How is your overall impression of your Distributor?

*****

****

***

How do you feel about the level of support by our Distributor?

*****

****

***

5. Contact Details

Name*

Company*

E-Mail*

Your Feedback